What Information We Collect and Why
When you open an account with us, we collect the details you enter directly — your name, contact information and account credentials. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record transaction references and wallet identifiers to match payments to your
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account; we do not store your full mobile wallet PIN or password. We also collect device and session data automatically — your browser type, IP address, and pages visited within the lobby. This helps us keep your account secure, detect unusual activity, and make sure the
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payment flow works correctly across mobile and desktop. We use your email or phone number to send you account-related messages: verification codes, withdrawal confirmations and security alerts. We do not sell your personal data to third parties. Where we share data with payment processors such as
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the networks behind bKash, Nagad and Rocket, we do so only to complete your transaction. Access to our platform and the data practices described here are subject to your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.